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Return Policy (US Only)

If you want to return your purchase, simply e-mail within 14 days of receipt to receive a free return label. The product must not be worn and be in its original condition with tags attached. When we receive your return, we will inspect the product and refund you the cost of the merchandise. Popatu reserves the right to limit or decline returns or exchanges regardless of whether the customer has a receipt.

We issue only one free return label per order, so if you need to return more than one item from your order, make sure to return it in the same package. The return label is only applicable within the USA.

Currently, returns are processed once a week.